Privacy Policy

Last Updated: January 15, 2026

1. Introduction

This Privacy Policy explains how C.C.P.E. PSYCHOTHERAPY & SEMINARS LIMITED ("we," "us," or "our") collects, uses, stores, and protects your personal data when you visit our website at universityadvisorseminar.info and register for the PetMatch 2026 educational webinar series titled "Cat, Dog, Parrot, or Rat — Which Pet Truly Suits You in 2026?"

C.C.P.E. PSYCHOTHERAPY & SEMINARS LIMITED is the data controller responsible for your personal data. We are a company registered in England and Wales with company number 03220780. Our registered address is Beauchamp Lodge, London, W2 6NE, United Kingdom.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). We take the security and confidentiality of your personal information seriously and have implemented appropriate measures to safeguard it.

By accessing our website or submitting your personal data through our registration or contact forms, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we ask that you do not use our website or submit personal information through our forms.

2. What Data We Collect

We collect a limited amount of personal data, strictly necessary for the purposes described in this policy. We strive to minimize the data we collect and do not request information that goes beyond what is required to provide our educational webinar services.

The categories of personal data we may collect include:

• Name: Your first name and/or full name as provided through our registration form or contact form.
• Email address: Your email address, used to send webinar access links, session details, and respond to inquiries submitted through our contact form.
• Message content: Any text you provide through our contact form when reaching out with questions or feedback.
• IP address: Your Internet Protocol address, collected automatically when you visit our website through server logs.
• Cookies and usage data: Information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and browser type. This data is collected through technical and analytics cookies.
• Device information: General technical information about the device you use to access our website, including operating system, browser version, and screen resolution.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation. We do not knowingly collect financial information, government identification numbers, or any other categories of special data.

3. How We Collect Data

We collect personal data through the following methods:

• Registration forms: When you register for the PetMatch 2026 webinar series, you voluntarily provide your name and email address through our online registration form.
• Contact forms: When you submit a question, message, or inquiry through our contact page, you provide your name, email address, and message content.
• Cookies: Our website uses essential and analytics cookies that automatically collect certain technical and usage data when you browse our site. For detailed information about the cookies we use, please refer to our Cookies Policy.
• Server logs: Our web hosting provider automatically records basic access information in server logs, including your IP address, the date and time of access, pages requested, and HTTP response codes.

We do not collect data through third-party social media plugins, tracking pixels from advertising platforms, or any form of invisible data collection technology beyond standard cookies and server logging. We do not purchase or obtain personal data from third-party data brokers or marketing databases.

4. Why We Collect Data (Legal Basis)

Under the UK GDPR (and aligned with GDPR Article 6), we process your personal data based on one or more of the following lawful bases:

• Consent (Article 6(1)(a)): When you voluntarily submit your name and email through our registration or contact form, you provide explicit consent for us to process that data for the stated purposes. You may withdraw consent at any time by contacting us at the email address provided below.
• Legitimate interest (Article 6(1)(f)): We have a legitimate interest in collecting technical data (such as IP addresses, browser type, and usage statistics) to ensure the security, performance, and proper functioning of our website. We have conducted a balancing test and determined that this processing does not override your fundamental rights and freedoms.
• Contract performance (Article 6(1)(b)): When you register for our webinar, processing your name and email is necessary to fulfill our obligation to provide you with access details, session links, and event-related communications.

We do not rely on any other legal basis for processing your personal data. If, in the future, we need to process your data for a purpose not covered by the bases listed above, we will inform you and seek appropriate consent or identify a new lawful basis before doing so.

5. How We Use Data

We use the personal data we collect exclusively for the following purposes:

• Webinar service delivery: To process your registration, send you the webinar access link, session dates, times, and related logistical information.
• Communication: To respond to your questions, messages, or feedback submitted through our contact form. We will only contact you regarding matters directly related to your inquiry or your webinar registration.
• Website analytics: To understand how visitors use our website, identify popular content, detect technical issues, and improve the user experience. Analytics data is aggregated and does not identify individual users by name.
• Security and legal compliance: To protect our website from unauthorized access, prevent fraud, and comply with applicable legal obligations.

We do not use your data for automated decision-making or profiling. We do not use your email address for unsolicited marketing, newsletters, or promotional campaigns unrelated to the webinar you registered for. You will only receive emails directly related to the PetMatch 2026 webinar series and your specific inquiries.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Below are the specific retention periods for each category of data:

• Webinar registration data (name and email): Retained for up to 12 months after the conclusion of the webinar series (final session: October 12, 2026). After this period, your registration data will be securely deleted unless you request earlier deletion.
• Contact form submissions (name, email, and message): Retained for up to 24 months from the date of submission to allow us to follow up if necessary. After this period, contact form data is permanently deleted.
• Server logs (IP address, access records): Retained for up to 6 months for security and troubleshooting purposes, then automatically purged.
• Cookie data: Cookie retention periods vary by type. Essential cookies expire at the end of your browsing session or after 30 days. Analytics cookies are retained for up to 13 months. Please see our Cookies Policy for a detailed breakdown.

When the retention period for any category of data expires, we will securely delete or anonymize the data so that it can no longer be associated with you. If you request deletion of your data before the retention period ends, we will process your request within 30 days, subject to any legal obligations that may require us to retain certain records.

7. Data Sharing

We do not sell, rent, lease, or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared only with the following categories of service providers who assist us in operating our website and delivering the webinar:

• Web hosting provider: Our website is hosted by a professional hosting service that stores website files and processes server requests. The hosting provider has access to server logs containing IP addresses and access records as part of standard web hosting operations.
• Email service provider: We may use a third-party email delivery service to send webinar registration confirmations and access links. This provider processes your name and email address solely for the purpose of delivering these messages on our behalf.
• Analytics provider: We may use a website analytics tool to collect aggregated, anonymized usage data about how visitors interact with our website. This provider processes cookie data and usage information but does not have access to your name or email address.

All third-party service providers who process personal data on our behalf are bound by data processing agreements that require them to handle your data securely, use it only for the specified purposes, and delete it when no longer needed.

We may also disclose your personal data if required to do so by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of C.C.P.E. PSYCHOTHERAPY & SEMINARS LIMITED, our users, or the public.

8. International Transfers

Your personal data is primarily stored and processed within the United Kingdom and the European Economic Area (EEA). However, some of our third-party service providers may be based in or operate servers in countries outside the UK and EEA.

Where personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your data in accordance with the UK GDPR. These safeguards may include:

• Transferring data to countries that have been deemed to provide an adequate level of data protection by the UK Secretary of State (adequacy decision).
• Using Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO) as a legal mechanism to ensure that receiving parties provide equivalent data protection standards.

You may request further information about the specific safeguards applied to international transfers of your data by contacting us at the email address provided at the end of this policy.

9. Your Rights Under UK GDPR

Under the UK GDPR (Articles 15 through 22), you have the following rights regarding your personal data:

• Right of access (Article 15): You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right to rectification (Article 16): You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure (Article 17): You have the right to request deletion of your personal data where there is no compelling reason for us to continue processing it, sometimes referred to as the "right to be forgotten."
• Right to restriction of processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
• Right to data portability (Article 20): You have the right to receive the personal data you provided to us in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object (Article 21): You have the right to object to processing of your personal data where we are relying on legitimate interest as the legal basis for processing, and there is something particular about your situation that makes you want to object.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. In certain cases, we may need to verify your identity before processing your request.

If you believe that we have not handled your data in accordance with applicable data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. The ICO can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom, or through their website at ico.org.uk.

10. Cookies

Our website uses cookies to ensure proper functionality and to collect aggregated usage data. Cookies are small text files placed on your device by your web browser when you visit a website. We use the following types of cookies:

• Essential cookies: These cookies are necessary for the basic operation of the website, including remembering your cookie consent preference and maintaining your session. They do not collect personal information for marketing purposes. Duration: session or up to 30 days.
• Analytics cookies: These cookies help us understand how visitors interact with our website by collecting aggregated, anonymous data about page views, navigation patterns, and session duration. They do not identify you personally. Duration: up to 13 months.

We do not use advertising cookies, retargeting cookies, or any cookies that track your activity across other websites. We do not share cookie data with advertising networks or data brokers.

You can manage or reject cookies through your browser settings at any time. Most browsers allow you to block all cookies, accept all cookies, or receive a notification before a cookie is set. Please note that disabling essential cookies may affect the functionality of certain parts of our website. For more detailed information about our cookie practices, please review our Cookies Policy.

11. Children's Privacy

Our website and webinar services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16 years of age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

Upon becoming aware that we have collected personal data from a child under 16, we will take prompt steps to delete that information from our records and systems. We encourage parents and guardians to monitor their children's internet usage and to educate them about the importance of never providing personal information online without parental permission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or operational procedures. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page.

If we make significant changes that affect how we process your personal data, we will make reasonable efforts to notify registered participants via the email address they provided during registration. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Your continued use of our website after the publication of changes constitutes your acknowledgment of the updated policy. If you do not agree with any changes, you may exercise your right to erasure by contacting us to request deletion of your data.

13. Contact Details

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the following details:

We aim to respond to all privacy-related inquiries within 30 days. For requests related to your data subject rights (access, rectification, erasure, portability, etc.), we will acknowledge receipt of your request within 5 business days and provide a substantive response within the legally required timeframe.

If you are unsatisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling their helpline at 0303 123 1113.